What's the biggest single cause of crypto losses for ordinary people?
Confirmed Published 2 min read
Short answer
The FBI’s Internet Crime Complaint Center (IC3) reports that crypto investment fraud was the highest source of financial losses to Americans in 2025, with $7.2 billion reported in losses across 61,559 complaints. The scams are largely run by organized criminal enterprises in Southeast Asia. Exchange thefts, such as the $351.6 million taken from Bitget in September 2026, are separate.
The full answer
By reported losses, the biggest single cause in the FBI’s figures is crypto investment fraud: the IC3 says it was the highest source of financial losses to Americans in 2025, with $7.2 billion reported in losses [4]. The IC3 counted 61,559 such complaints, a 48% increase from 2024, and losses rose 25% [4]. It sets out what the sources do show and what they do not.
What do the sources show about where losses come from?
The largest single event in the sources is an exchange theft. 24/7 Wall St. reported that hackers took $351.6 million from Bitget, and that a large part of it sits beyond the reach of any organization that might try to stop them [1]. The news.bitcoin.com passage gives only navigation and headline text, so it says nothing on whether customer balances were affected. The page on what happened in the Bitget theft covers that question, and the page on how exchanges get hacked explains the mechanism.
The sources also show a scam case that went to a regulator. These are charges, not findings of fact by a court. The case is described only by a headline, so how the alleged scams worked is not known and no mechanism is claimed here. The page on online crypto profit scams covers how these schemes work.
Which figure covers the most losses?
No source gives the share of crypto losses borne by ordinary people, so this page does not give one.
What is the strongest evidence against a “scams first” answer?
This page was planned around the view that, by reported dollars, scams in which victims send funds themselves are far larger than hacks of individual wallets. The IC3’s 2025 report supports that view for reported losses to Americans: crypto investment fraud was the highest source of financial losses, with $7.2 billion reported [4]. The evidence that does exist points to breaches of custodians and bridges: the over-50% share for the first half of 2025 [2] and a $351.6 million exchange theft in September 2026 [1]. That evidence covers all losses, including those of firms, so it measures something different from the IC3’s count of reported losses [4]. The reasoning below sets out why these figures cannot be combined.
Are losses rising or falling year over year?
As of September 30, 2026, no year-over-year series of losses by cause has been found, so this page makes no claim about whether losses are rising or falling. The first-half 2025 share [2] and the September 2026 Bitget theft [1] cover different periods and different scopes. Comparing them does not produce a trend. Annual data by cause would be needed before any trend could be stated.
Can XRP be lost with no attacker at all?
No source this page relies on says whether XRP can be lost with no attacker involved. A separate page on losing XRP without being hacked takes up that question. No evidence on this page measures how much is lost this way.
What comes first after a scam or an account takeover?
The steps for reporting are on the page about how to spot and report an XRP scam. Account defences for coins held on a platform, such as security keys and withdrawal allowlists, are on the page about securing a crypto platform account.
What we know
- On September 24, 2026, Bitget reported the loss of 103 million XRP in a breach linked to North Korea, according to 24/7 Wall St. (September 27, 2026) [1].
- 24/7 Wall St. reported in September 2026 that hackers took $351.6 million from Bitget. It said a large part sits beyond the reach of any organization that might try to stop them [1].
- A Cryptonews.com article republished on Yahoo Finance (December 15, 2025) reported that bridge and custodian exploits caused over 50% of all crypto losses in the first half of 2025 [2].
- A Bitcoin.com News headline shown with its September 28, 2026 article reported that the SEC charged WhatsApp crypto AI scams allegedly taking over $15.3 million [3]. The charges are allegations, not findings.
What we reason Analysis
- The Bitget theft and the SEC case are single events. Neither can rank causes of loss, because no source counts all losses to individuals by cause (reasoned from facts [1] and [3]).
- The first-half 2025 figure covers all crypto losses, which includes losses by platforms and bridge operators. It does not show what ordinary holders lost, since the wording is ‘all crypto losses’ in [2].
- A theft from an exchange and a scam in which the holder sends the funds are different mechanisms, counted by different bodies. Totals for one should not be added to totals for the other, given the different scopes of [1], [2] and [3].
What's still open
- As of September 30, 2026, two figures this page set out to use are not available to it: the FBI Internet Crime Complaint Center figure for 2025 crypto investment fraud, and the security-firm estimate of 2025 individual wallet compromises. Searched:
- As of September 30, 2026, no year-over-year series of losses by cause has been found. Searched:
- The text of source [2] does not name the dataset behind its first-half 2025 figure (checked September 30, 2026).
- Source [1] does not say whether Bitget customer balances were affected by the September 2026 theft (checked September 30, 2026).
In plain English
People lose crypto in several ways: a platform holding their coins is robbed, or someone tricks them into sending coins away. The FBI’s crime complaint figures for 2025 show crypto investment fraud as the biggest source of reported losses to Americans, at $7.2 billion. There is news of one large exchange theft in September 2026 and a news report on how total crypto losses split in early 2025. Those numbers measure different things and should not be added together.
Key terms
Sources
- XRP ETFs Saw No Movement on Monday, Then $75 Million in Four Days. Has the Freeze Ended? — 24/7 Wall St., Sun Sep 27 2026 00:00:00 GMT+0000 (Coordinated Universal Time) Secondary
- Hex Trust's High-Stakes Wrapped XRP Gambit: $100M Liquidity Infusion Fuels Bridge Exploit Fears — Cryptonews.com via Yahoo Finance, Mon Dec 15 2025 00:00:00 GMT+0000 (Coordinated Universal Time) Secondary
- XRP ETFs Hoard 1.18 Billion XRP as Ripple Readies a 1 Billion Unlock — Bitcoin.com News, Mon Sep 28 2026 00:00:00 GMT+0000 (Coordinated Universal Time) Secondary
- 2025 IC3 Annual Report — Federal Bureau of Investigation, Internet Crime Complaint Center, read 2026-10-02 Primary
- $11.4B Lost to Crypto Scams in 2025: FBI Internet Crime Report — Yahoo Finance, April 7, 2026 Secondary
- Crypto fraud tops FBI's annual crime report as Americans lose billions to scams — Fox Business, April 8, 2026 Secondary
- IC3 Report Reveals Surge In Cryptocurrency Investment Scams — Yahoo Finance (originally published on Forbes.com), April 12, 2026 Secondary
- 2023 Cryptocurrency Fraud Report — FBI Internet Crime Complaint Center (IC3), read 2026-10-02 Primary
- 2023 Cryptocurrency Fraud Report Released — FBI, September 10, 2024 Primary
- Crypto hacks surpass $3.1B in 2025 as access flaws persist: Hacken — Cointelegraph, Jul 24, 2025 Secondary
- [SECURITY NOTICE] Bitget exchange hot wallets Incident — September 24, 2026 — Bitget Support Center, 2026-09-24 21:39 Primary
- Bitget Security Incident (September 2026): Hack Timeline, Impact, and Latest Official Updates — Bitget, 2026-09-30 Primary
- Bitget Says Suspected North Korean Hackers Stole $351.6M After Backend Compromise — The Hacker News, Sep 25, 2026 Secondary
Update log
- — Published.
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